Network Support

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.

• Back up network data.
• Configure security settings or access permissions for groups or individuals.
• Analyze and report computer network security breaches or attempted breaches.
• Identify the causes of networking problems, using diagnostic testing software and equipment.
• Document network support activities.
• Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
• Install network software, including security or firewall software.
• Troubleshoot network or connectivity problems for users or user groups.
• Provide telephone support related to networking or connectivity issues.
• Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.